This might sound crazy, but...

I've been working in IT all my life.

 

Let's talk UX Design.

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Let me ask you this. What do IT and Designers have in common?

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We're problem solvers.

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Throughout my career, I'm asked common questions and more often than not I give the same answers.

 

"How do I do this, Ross?"

 

"I don't see a button for that."

 

"I'm looking for this option, do you remember where it is?"

 

"Why does this happen when I click here?"

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Truth be told, I have asked these same questions too on occasion and that's when it hit me - it's not an incompetent user, the <insert technology> is poorly designed. 

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This is my calling card - I can do this. I can help design better experiences for people. With a strong foundation in IT, I have developed a keen eye for detail and an understanding of how technology can enhance the user experience. I am now pursuing my passion for UX and UI design to create products that meet the needs of both users and businesses.

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- Ross Galypchak [Gah-lip-chah-kh]